Hospitality, Tourism & Customer Service Courses - 1 | Educartis Kenya

courses

236 results available
by CORAT Africa
KSh49000 Total

Starts on: 26/08/2019

Nairobi
5 days
Course
Company Training
KSh49000 Total
In this course students will come to understand how they can ensure the protection of children and apply child protection ...See more...

by International School of Advertising - ISA Africa
KSh45000 Per Semester

Starts on: 27/08/2019

Nairobi
2 weeks
Course
On Campus
KSh45000 Per Semester
It involves creating brand positioning and brand concept that will set up a brand to win in the market. Those who pursue t...See more...

by Centurion Systems Ltd
KSh60000 Total

Starts on: 29/07/2019

Nairobi
2 weeks
Course
On Campus
KSh60000 Total

by Centurion Systems Ltd
KSh20000 Per week

Starts on: 19/08/2019

Nairobi
5 days
Course
On Campus
KSh20000 Per week

by International School of Advertising - ISA Africa
KSh45000 Total

Starts on: 31/07/2019

Nairobi
6 weeks
Course
On Campus
KSh45000 Total
In this course, the learner is able to gain understanding of what is meant by digital marketing and the key communication ...See more...

by International School of Advertising - ISA Africa
KSh45000 Total

Starts on: 08/08/2019

Nairobi
6 weeks
Course
On Campus
KSh45000 Total
This entails creating pieces of content, from high-end film production to information graphics and blog content. They acq...See more...

by Excel Global College
KSh186000 Total
Nairobi
3 years
Course
On Campus
KSh186000 Total
This course is combined of various levels that all lead to a diploma. Students will cover a broad range of business princi...See more...

by Mcensal School of Fashion and Design
KSh85000 Total

Starts on: 30/09/2019

Nairobi
3 months
Course
On Campus
KSh85000 Total
Students undertaking this course are able to get basic knowledge in fashion and design. They'll learn how to express their...

by Carlile College (Church Army Africa)
KSh17250 Per year

Starts on: 01/09/2019

Nairobi
2 years
Course
On Campus
KSh17250 Per year
The program is divided into two levels, first level is from Form 1-2 and second level two is from Form 3-4 which can be d...

by Strathmore University
KSh60000

Starts on: 30/09/2019

Nairobi
4 months
Course
On Campus
KSh60000
This course provides the information you need to identify, design and recommend the best Cisco Solutions for small to medi...

Do you want to study travel, tourism or customer service but you’re unsure of your job prospects?

There are many job opportunities in Kenya’s dynamic tourism and hospitality industry, in fields ranging from events management to catering, and restaurant management to customer service. Being highly skilled in one of these arenas makes you more employable, since the growth of this sector outstrips the number of skilled workers available.

Are the skills you learn in hospitality, tourism and customer service limited? To the contrary, the business, management and communication skills you acquire through these fields are transferable across a range of sectors.

Why is customer service important? Businesses are realising the critical role of customer service as they compete in global markets. Increasingly they understand how customer service impacts the bottom line, elevating them above competition and driving sales.
Make yourself employable in this field through service-orientated training.

What can you study to embark in a career in hospitality, tourism or customer services? You can choose from certificates, vocational training, degree programmes, diplomas and postgraduates. Certificates and courses in customer service management, food and beverages operations, and sales abound. You could decide to pursue a degree programme in hospitality and tourism, or a diploma in tourism management.

Do you want to combine your diverse interests? There might be a course of study for you! E-marketing for tourism might appeal to you, or perhaps wildlife and tourism management ticks the right boxes for you. 

Whichever path you choose to take, careers in customer service, tourism and hospitality can be satisfying, as they’re people-orientated and provide stimulating new experiences on a day-to-day basis. 

Do you want to study travel, tourism or customer service but you’re unsure of your job prospects?

There are many job opportunities in Kenya’s dynamic tourism and hospitality industry, in fields ranging from events management to catering, and restaurant management to customer service. Being highly skilled in one of these arenas makes you more employable, since the growth of this sector outstrips the number of skilled workers available.

Are the skills you learn in hospitality, tourism and customer service limited? To the contrary, the business, management and communication skills you acquire through these fields are transferable across a range of sectors.

Why is customer service important? Businesses are realising the critical role of customer service as they compete in global markets. Increasingly they understand how customer service impacts the bottom line, elevating them above competition and driving sales.
Make yourself employable in this field through service-orientated training.

What can you study to embark in a career in hospitality, tourism or customer services? You can choose from certificates, vocational training, degree programmes, diplomas and postgraduates. Certificates and courses in customer service management, food and beverages operations, and sales abound. You could decide to pursue a degree programme in hospitality and tourism, or a diploma in tourism management.

Do you want to combine your diverse interests? There might be a course of study for you! E-marketing for tourism might appeal to you, or perhaps wildlife and tourism management ticks the right boxes for you. 

Whichever path you choose to take, careers in customer service, tourism and hospitality can be satisfying, as they’re people-orientated and provide stimulating new experiences on a day-to-day basis. 

Career options and possible career trajectory

LayersHotel manager
LayersHotel clerk
LayersConcierge
LayersTour operator
LayersEvents and conference organiser

Recommended Competencies

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  • Problem solving
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