Communication Strategies - Mammoth Consulting Africa | Educartis

Nairobi,  Online

Course

Flexible start

Duration: 3 weeks

KSh 5000 Total

Benefits

How This Course Will Benefit Your Career

At the end of this course, students will be able to: 

  • Identify common communication problems. 
  • Develop skills to ask the right questions. 
  • Develop active and empathetic listening skills. 
  • Understand and identify non-verbal cues and what they really mean. 
  • Handle difficult situations with assertiveness and confidence. 

Certification obtained

Certificate of Completion 

What jobs will I qualify for?

This course is ideally suited for professionals such as:

  • Journalist
  • Marketing Manager 
  • Social Media Director
  • Public Relations Specialist  

Admission Criteria

This course is well-suited for participants with: 

  • An ongoing willingness to critically assess yourself and challenge yourself to grow through life long learning
  • A desire to acquire skills that will ensure rapid growth in your career 

How do I apply?

Payment options

 The total fee for this course is 5,000 KES

How to Pay
Paybill M-pesa is currently the only payment option 

Detailed course information

Course Overview

This introductory course will guide students through the basic rules which govern the communication in their everyday life. Over the period of three weeks, this online programme will look at how participants interact with those around them and help them become more effective communicators by exploring key concepts such as communication channels, verbal barriers, the basics of body language and active and effective listening methods. 

Communication plays a fundamental role in all facets of business and your personal life as it will help you build and maintain strong relationships, improve your productivity in the workplace and contribute to the growth of your company, all of which result in higher job satisfaction and more opportunities for career advancement. This course will help you develop strategies to make your conversation more fluent and natural, while gaining confidence when speaking and writing in English. 

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Syllabus

 This is an online course designed to help participants build their communication skills. The course outline is as follows:

Session One
  • Course Overview

Session Two 
  • Creating Positive Relationships

Session Three
  • Growing Our Self-Awareness 
  • Do You Question Your Competence? 
  • Developing Confidence 

Session Four 
  • Communication Basics

Session Five 
  • Communication Barriers

Case Study 
  • New Neighbors
  • Common Barriers
  • Applying the Answers 
  • Being Mindful

Session Six: 
  • Asking Good Questions
  • Probing
  • Pushing My Buttons

Session Seven 
  • Listening Skills
  • Can You Hear Me? 
  • How Do You Rate Your Listening Ability? 
  • Active Listening Skills
  • What is Said and What is Heard 

Session Eight
  • Body Language
  • What Do Our Bodies Say?
  • Gestures

Session Nine 
  • Communication Styles
  • Dichotomies in Theory
  • Dichotomies in Action

Session Ten 
  • Creating a Positive Self-Image
  • Seven Things People Determine from Your Appearance
  • Pre-Assignment Review
  • Self-Evaluation

Session Eleven 
  • Frame of Reference

Session Twelve
  • Techniques for the Workplace
  • Prepare, Prepare, Prepare
  • Testing Our Theories
  • Delivering Your Message

Session Thirteen
  • Assertiveness
  • Self-Attitude
  • Case Study: A Negative Image
  • The Assertive Formula
  • Expressing Your No

Includes:
Recommended Reading List, Post-Course Assessment, Pre and Post-Assessment Answer Keys, Personal Action Plan
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Nairobi,  Online
Course
Flexible start
3 weeks
KSh 5000 Total

Benefits

Course Overview

This introductory course will guide students through the basic rules which govern the communication in their everyday life. Over the period of three weeks, this online programme will look at how participants interact with those around them and help them become more effective communicators by exploring key concepts such as communication channels, verbal barriers, the basics of body language and active and effective listening methods. 

Communication plays a fundamental role in all facets of business and your personal life as it will help you build and maintain strong relationships, improve your productivity in the workplace and contribute to the growth of your company, all of which result in higher job satisfaction and more opportunities for career advancement. This course will help you develop strategies to make your conversation more fluent and natural, while gaining confidence when speaking and writing in English. 

Show More

How This Course Will Benefit Your Career

At the end of this course, students will be able to: 

  • Identify common communication problems. 
  • Develop skills to ask the right questions. 
  • Develop active and empathetic listening skills. 
  • Understand and identify non-verbal cues and what they really mean. 
  • Handle difficult situations with assertiveness and confidence. 

Certification obtained

Certificate of Completion 

What jobs will I qualify for?

This course is ideally suited for professionals such as:

  • Journalist
  • Marketing Manager 
  • Social Media Director
  • Public Relations Specialist  

Admission Criteria

This course is well-suited for participants with: 

  • An ongoing willingness to critically assess yourself and challenge yourself to grow through life long learning
  • A desire to acquire skills that will ensure rapid growth in your career 

How do I apply?

To apply for this course, students must write an email to Mammoth Consulting Africa to express interest or enquire about a particular course. 

Payment options

 The total fee for this course is 5,000 KES

How to Pay
Paybill M-pesa is currently the only payment option 

Detailed course information

 This is an online course designed to help participants build their communication skills. The course outline is as follows:

Session One
  • Course Overview

Session Two 
  • Creating Positive Relationships

Session Three
  • Growing Our Self-Awareness 
  • Do You Question Your Competence? 
  • Developing Confidence 

Session Four 
  • Communication Basics

Session Five 
  • Communication Barriers

Case Study 
  • New Neighbors
  • Common Barriers
  • Applying the Answers 
  • Being Mindful

Session Six: 
  • Asking Good Questions
  • Probing
  • Pushing My Buttons

Session Seven 
  • Listening Skills
  • Can You Hear Me? 
  • How Do You Rate Your Listening Ability? 
  • Active Listening Skills
  • What is Said and What is Heard 

Session Eight
  • Body Language
  • What Do Our Bodies Say?
  • Gestures

Session Nine 
  • Communication Styles
  • Dichotomies in Theory
  • Dichotomies in Action

Session Ten 
  • Creating a Positive Self-Image
  • Seven Things People Determine from Your Appearance
  • Pre-Assignment Review
  • Self-Evaluation

Session Eleven 
  • Frame of Reference

Session Twelve
  • Techniques for the Workplace
  • Prepare, Prepare, Prepare
  • Testing Our Theories
  • Delivering Your Message

Session Thirteen
  • Assertiveness
  • Self-Attitude
  • Case Study: A Negative Image
  • The Assertive Formula
  • Expressing Your No

Includes:
Recommended Reading List, Post-Course Assessment, Pre and Post-Assessment Answer Keys, Personal Action Plan
Show More