Problem-Solving and Decision Making - Mammoth Consulting Africa | Educartis

3 weeks


Course Overview

This three week online course has been carefully designed to help participants develop their skills in Problem Solving and Decision Making. Students will learn how to proactively attack problems and make timely decisions so that they can effectively solve any work issues and make good choices, which can add value to their respective organisations and customers. In addition, the skills, processes, and tools taught in this course will bring value to other aspects of life as well. 

Whether you're a student, a parent, or a successful business person, you face problems every day that require solving. When you learn the true art of decision making, you'll understand that it isn't just a skill: it's a whole mindset - one that will drive you to bring out the best in yourself and to shape your community, and the world, in a positive way. By focusing on key aspects such as creative thinking, information analysis, teamwork, and more, this course will allow participants to fulfil all their goals and become catalysts for tremendous and meaningful change, not just for themselves, but for their organisations, communities, and even the world. 

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How This Course Will Benefit Your Career

At the end of this course, students will be able to: 

  • Analyze​ ​information​ ​to​ ​clearly​ ​describe​ ​problems and identify​ ​appropriate​ ​solutions.
  • Think​ ​creatively​ ​and​ ​be​ ​a​ ​contributing​ ​member​ ​of​ ​a​ ​problem​-​solving​ ​team.
  • Select​ ​the​ ​best​ ​approach​ ​for​ ​making​ ​decisions.
  • Create​ ​a​ ​plan​ ​for​ ​implementing,​ ​evaluating,​ ​and​ ​following​ ​up​ ​on​ ​decisions.
  • Avoid​ ​common​ ​decision-making​ ​mistakes. 
Certification obtained

Certificate of Completion (Problem-Solving and Decision Making )

What jobs will I qualify for?

Resolution making skills and problem solving abilities are crucial in all careers. However, it is particularly important for individuals in careers such as: 

  • Air Traffic Controller
  • Surgeon 
  • Chief Executive
  • Lawyer

When do I start?

Next available course

Admission Criteria

This course is well-suited for participants with: 

  • An ongoing willingness to critically assess yourself and challenge yourself to grow through life long learning
  • A desire to acquire skills that will ensure rapid growth in your career 

How do I apply?

To apply for this course, students must write an email to Mammoth Consulting Africa to express interest or enquire about a particular course. 

Payment options

The total fee for this course is 5,000 KES

How to Pay
  • Paybill Mpesa is currently the only payment option 

Detailed course information

This is an online course designed to help participants build a strong sense of self-worth. It is divided into nine sessions and the course outline is as follows:

Session One
  • Course Overview

Session Two
  • Defining Problem Solving and Decision Making
  • Problem Identification
  • Eight Essentials to Defining a Problem
  • Problem Solving in Action

Session Three
  • Making Decisions and What That Means
  • Types of Decisions
  • Facts vs. Information
Common Resolution Making Traps

Session Four
Getting Real

Session Five
  • The Problem Solving Model
Real-World Problems

Session Six
 Case Study

Session Seven
  • The Problem Solving Toolkit
  • The Basic Tools
  • The Fishbone
  • Degrees of Support
  • Creative Thinking Methods
  • Brainstorming and Brain writing

Session Eight
  • Aspirinia
  • Decision Information
  • Individual Action Steps

Session Nine
  •  Swotting Up
  • SWOT Analysis
  • Individual Analysis

Session Ten
  • Making Good Group Decisions
  • Working Toward the Decision
  • Avoiding Fatal Mistakes

Session Eleven
  •  Analysing and Selecting Solutions
  • Selecting Criteria
  • Creating a Cost-Benefit Analysis

Session Twelve
  • Planning and Organising
  • Follow-Up Analysis
  • Adapt, Close, and Celebrate

Recommended Reading List, Post-Course Assessment, Pre and Post-Assessment Answer Keys, Personal Action Plan

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