VeriSM Essentials - ICT Mentors | Educartis

Nairobi
7 hours
Course
Online

Benefits

Course Overview

The fully accredited VeriSM Essentials course will give a basic understanding of service
management, culture and organisational structure using the VeriSM model.
The VeriSM Essentials certification is a stand alone course, but delegates can later take VeriSM. Plus to become VeriSM Foundation certified. The course content is divided into 13 easy to absorb lessons covering the service management basics in the digital age using the VeriSM model. The course Includes video tutorials, study guides and quizzes

How This Course Will Benefit Your Career

The VeriSM Essentials course is designed to equip the learners with a basic understanding of service management, culture and organisational structure using the VeriSM model.
What jobs will I qualify for?

VeriSM Essentials Manager 

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Admission Criteria

This course does not require any existing knowledge VeriSM

How do I apply?

Click Enquire now or call 0734229114

Payment options

We have the following convenient Payment methods:
MPESA
DIRECT BANK TRANSFER
CHEQUE PAYMENT

VeriSM Essentials 
VeriSM Essentials - 30 days -  $ 320
VeriSM Essentials - 60 days -  $ 360
VeriSM Essentials Exam - $ 150
VeriSM Essentials Extension - 30 days - $ 75

Detailed course information

Lessons in this course
  • Lesson 1: Organizational context and governance
  • Lesson 2: Digital transformation
  • Lesson 3: Service Culture
  • Lesson 4: Organizational structure
  • Lesson 5: Teams
  • Lesson 6: Service Provider Challenges
  • Lesson 7: Organizational change principles
  • Lesson 8: Introduction to the VeriSM model
  • Lesson 9: The VeriSM Model Part 1 Define
  • Lesson 10: The VeriSM Model Part 2 Produce
  • Lesson 11: The VeriSM Model Part 3 Provide
  • Lesson 12: The VeriSM Model Part 4 Respond
  • Lesson 13: Exam Preparation
Course Options: 30 and 60 day courses are available
Course Pre-requisites: This course does not require any existing knowledge VeriSM
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