Account Management and Life Skills - International School of Advertising - ISA Africa | Educartis

6 weeks
On Campus


Course Overview

This forty four hour certificate is a holistic course in Account Management and Life Skills that covers a broad range of topics to help students build their personal skills at an individual, team, and organisation level. Offered by the International School of Advertising, the programme  is targeted towards entry-level and experienced individuals and utilises a combination of lectures, videos, case-studies and group work presentations to emphasise personal growth which impacts participants' work, relationships, and life as a whole. 

An account manager acts as the main contact for clients, on a day-to-day basis, helping to ensure that their overall needs are met. This means that employers seek and value professionals with the communication and life skills to build strong relationships with clients on a regular and long-term basis. If you're looking for a job that will allow you to help individuals solve their problems and that will present you with new challenges and rewards every day, then this course can equip you with the attitudes and skills you need to build a successful career in this field. 

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How This Course Will Benefit Your Career

At the end of the course, students will be able to: 

  • Interact with a client, their product/service/market, while acting as the client's day-to-day liaison within their respective companies. 
  • Develop the ability to become outstanding team players. 
  • Improve their interpersonal communication skills and motivate others. 
  • Help clients build and develop a strong customer base for their business. 
  • Enhance their professional value and prepare for the job search process. 
Certification obtained

ISA Certificate in Account  Management and Life Skills 

What jobs will I qualify for?

This course will enhance students' skills in careers such as: 

  • Account Manager
  • Business Development Executive 
  • Customer Service Representative 
  • Product Support Specialist 

Student Testimonial

"My experience at ISA was amazing for the luck of a better word. The lecturers are very experience in their field therefore the knowledge you acquire is very practical. The classes are not over crowded therefore the lecturer has time with each student which i honestly loved."

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When do I start?

Next available course

Admission Criteria

To be eligible for this course, students must have: 
  • A relevant degree. 

How do I apply?

To apply for this course, students must: 

  • Fill out an application form 
  • Provide 3 employment reference letters 
  • Pay a non-refundable application fee of 2,500 KES 

Payment options

Students can pay for their fees through: 

  • Cheque
  • Bank Deposit 
  • Bank Transfer 

Detailed course information

This course is taken on-campus at the International School of Accounting. It is taught using a combination of lectures, videos, case studies, and group work presentations. The units included are: 

  • Keys to a Successful Career
  • Emotional Intelligence 
  • Principles of Account Handling 
  • Presentation Skills 
  • Team Dynamics and Handling Conflict 
  • Decision Making & Stress Management 
  • Selling Techniques
  • Negotiation skills
  • Self-regulation and Time management 
  • Managing projects 
  • Personal Branding and CV writing 

Other Information 
  • Contact Hours: 24 Hours
  • Group Work: 10 Hours 
  • Study Hours: 30 Hours 
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Where and When


International School of Advertising - ISA

Woodland Rd, Nairobi, Kenya

This course is taught by:

Jane Katuga

life coach

Course Provider

Email & Website
Phone & Location
  • +254204404456
  • +254733135974
  • 2nd Floor, Woodlands Office Park, Woodlands Road - Off Lenana Road