Benefits

Course Overview

This forty four hour certificate is a holistic course in Account Management and Life Skills that covers a broad range of topics to help students build their personal skills at an individual, team, and organisation level. Offered by the International School of Advertising, the programme is targeted towards entry-level and experienced individuals and utilises a combination of lectures, videos, case-studies and group work presentations to emphasise personal growth which impacts participants' work, relationships, and life as a whole.

An account manager acts as the main contact for clients, on a day-to-day basis, helping to ensure that their overall needs are met. This means that employers seek and value professionals with the communication and life skills to build strong relationships with clients on a regular and long-term basis. If you're looking for a job that will allow you to help individuals solve their problems and that will present you with new challenges and rewards every day, then this course can equip you with the attitudes and skills you need to build a successful career in this field.

How This Course Will Benefit Your Career

At the end of the course, students will be able to:

Interact with a client, their product/service/market, while acting as the client's day-to-day liaison within their respective companies.
Develop the ability to become outstanding team players.
Improve their interpersonal communication skills and motivate others.
Help clients build and develop a strong customer base for their business.
Enhance their professional value and prepare for the job search process.

Certification obtained

ISA Certificate in Account Management and Life Skills

What jobs will I qualify for?

This course will enhance students' skills in careers such as:

Account Manager
Business Development Executive
Customer Service Representative
Product Support Specialist

Student Testimonial

"My experience at ISA was amazing for the luck of a better word. The lecturers are very experience in their field therefore the knowledge you acquire is very practical. The classes are not over crowded therefore the lecturer has time with each student which i honestly loved."

Download Course Brochure

Admission Criteria

To be eligible for this course, students must have:

A relevant degree.

How do I apply?

To apply for this course, students must:

Fill out an application form
Provide 3 employment reference letters
Pay a non-refundable application fee of 2,500 KES

Payment options

Students can pay for their fees through:

Cheque
Bank Deposit
Bank Transfer

Detailed course information

This course is taken on-campus at the International School of Accounting. It is taught using a combination of lectures, videos, case studies, and group work presentations. The units included are:

Keys to a Successful Career
Emotional Intelligence
Principles of Account Handling
Presentation Skills
Team Dynamics and Handling Conflict
Decision Making & Stress Management
Selling Techniques
Negotiation skills
Self-regulation and Time management
Managing projects
Personal Branding and CV writing

Other Information

Contact Hours: 24 Hours
Group Work: 10 Hours
Study Hours: 30 Hours

Where and When

13/04/2019

International School of Advertising - ISA

2nd Floor, Woodlands Office Park, Woodlands Road - Off Lenana Road, Nairobi, Kenya

This course is taught by:

Jane Katuga

life couch

Account Management and Life Skills Certificate