Benefits

Course Overview

This forty four hour certificate is a holistic course in Account Management and Life Skills that covers a broad range of topics to help students build their personal skills at an individual, team, and organisation level. Offered by the International School of Advertising, the programme is targeted towards entry-level and experienced individuals and utilises a combination of lectures, videos, case-studies and group work presentations to emphasise personal growth which impacts participants' work, relationships, and life as a whole.

An account manager acts as the main contact for clients, on a day-to-day basis, helping to ensure that their overall needs are met. This means that employers seek and value professionals with the communication and life skills to build strong relationships with clients on a regular and long-term basis. If you're looking for a job that will allow you to help individuals solve their problems and that will present you with new challenges and rewards every day, then this course can equip you with the attitudes and skills you need to build a successful career in this field.

How This Course Will Benefit Your Career

Interact with a client, their product/service/market, while acting as the client's day-to-day liaison within their respective companies.
Develop the ability to become outstanding team players.
Improve their interpersonal communication skills and motivate others.
Help clients build and develop a strong customer base for their business.
Enhance their professional value and prepare for the job search process.

Certification obtained

ISA Certificate in Account Management and Life Skills

What jobs will I qualify for?

This course will enhance students' skills in careers such as:

Account Manager

Business Development Executive

Customer Service Representative

Product Support Specialist

Student Testimonial

"My experience at ISA was amazing for the luck of a better word. The lecturers are very experience in their field therefore the knowledge you acquire is very practical. The classes are not over crowded therefore the lecturer has time with each student which i honestly loved."

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Admission Criteria

Students need:

A relevant degree.

How do I apply?

Click on “Apply Now” and fill in initial details. An Educartis Enrolment Advisor will contact you as soon as possible.

Important documents to prepare:

All duly filled application forms should be with copies of relevant certificates.

Proof of payment of application fees of KSh 2,500.

Detailed course information

The topics covered in this course include:

Keys to a Successful Career

Emotional Intelligence

Principles of Account Handling

Presentation Skills

Team Dynamics and Handling Conflict

Decision Making & Stress Management

Selling Techniques

Negotiation skills

Self-regulation and Time management

Managing projects

Personal Branding and CV writing

Other Information

Contact Hours: 24 Hours
Group Work: 10 Hours
Study Hours: 30 Hours

Where and When

31/08/2021

International School of Advertising - ISA

Woodland Rd, Nairobi, Kenya

24/10/2021

International School of Advertising - ISA

Woodland Rd, Nairobi, Kenya

This course is taught by:

Jane Katuga

life coach

Short Course in Account Management and Life Skills